INFORMATION ON PERSONAL DATA PROCESSING

PERSONAL DATA CONTROLLER: Valamar Riviera d.d., Republic of Croatia, Poreč, Stancija Kaligari 1

PURPOSE OF PROCESSING: Your personal data provided during the reservation process (the customer’s full name, the child’s full name, the child’s age, telephone number, email address, hotel name, room number or reservation number), as well as information relating to the reservation itself, including the hotel name, room number or accommodation reservation number, the type of service and details related to the Service, collected through the Service reservation process, shall be processed by Valamar, acting as the data controller, for the purpose of performing the contract, including enabling and providing the reserved Service, as well as fulfilling legal obligations. Such data may also be used for other purposes permitted by applicable laws and regulations.

LEGAL BASIS FOR PROCESSING: performance of the agreement, to which you agree by booking with us under the booking terms and conditions

DATA TRANSFER: For online bookings, Valamar uses the booking platform provided by Turneo Ltd, with its registered office at 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom (Company number: 13986503). Turneo may process and consolidate data on an anonymised basis for the purpose of ensuring the security of the platform, fraud prevention, invoice calculation and issuance, service improvement, statistical analysis, and internal product development.

MY RIGHTS: You may request access to your personal data, their rectification or alteration, data transmission (right to data portability), as well as erasure or restriction of processing (right to be forgotten) at any moment and free of charge, where possible. You also have all other rights stipulated by Regulation (EU) 2016/679, including the right to lodge a complaint with a supervisory authority.

CONTACT FOR ADDITIONAL INFORMATION: academiespical@valamar.com

DATA PROTECTION OFFICER: dpo@valamar.com

PERSONAL DATA PROTECTION POLICY: https://www.valamar.com/en/privacy-policy